Shipping policy
SHIPPING POLICY
Processing Times Orders are processed within 1–2 business days (Monday to Friday, excluding holidays). You will receive a confirmation email once your order has been shipped, including a tracking number to follow the delivery.
Shipping within Italy We offer shipping throughout Italy via reliable couriers. Estimated delivery times are:
1–3 business days for mainland Italy
2–4 business days for islands and remote areas
Shipping Costs
Free shipping within Italy.
International Shipping We ship throughout Europe. Delivery times range from 5 to 10 business days. Shipping costs are calculated at checkout based on the destination. The customer is responsible for any customs duties or import taxes.
Order Tracking All orders include a tracking number that allows you to monitor the shipment in real time.
Professional Products Our products are intended for industry professionals and hair care enthusiasts. All products are carefully packaged to ensure they arrive in perfect condition.
Shipping Issues If your order does not arrive within the expected timeframe or if there are any issues with delivery, please contact us immediately at info@nika.it, and we will resolve the situation.